Terms & Conditions

Last updated: 18 June 2026

These Terms & Conditions (“Terms”) govern your access to and use of NS CRM (the “Service”), a cloud-based ERP and CRM platform provided by NS Technology (“NS Technology”, “we”, “us”, or “our”) and available at nscrm.com. By registering for, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Business use. NS CRM is intended for use by businesses and their authorized users. If you accept these Terms on behalf of a company or other organization, you represent that you have the authority to bind that entity to these Terms.

1. Definitions

“Account” — the workspace created when a business registers for the Service.
“Subscriber” — the business that owns an Account.
“User” — any individual the Subscriber authorizes to access the Account (owner, staff, or customer user).
“Customer Data” — the data that Users submit to or capture within the Service, including leads, customers, orders, invoices, and related records.

2. Eligibility & Accounts

You must provide accurate, current, and complete information when registering and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. Notify us promptly of any unauthorized use. We may suspend or terminate Accounts that violate these Terms.

3. Use of the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes. You agree not to:

Use the Service in violation of any applicable law or regulation;
Upload or transmit malicious code, or attempt to gain unauthorized access to the Service or its systems;
Reverse engineer, copy, resell, or sublicense the Service except as permitted by law;
Use the Service to store or transmit content that is unlawful, infringing, or that violates the rights of others;
Interfere with or disrupt the integrity or performance of the Service.

4. Customer Data & Responsibilities

As between you and NS Technology, the Subscriber owns its Customer Data. You are solely responsible for the accuracy, legality, and content of Customer Data and for obtaining all consents required to collect and process it, including data captured through connected lead sources (e.g. Meta/Facebook Lead Ads, IndiaMART, Justdial, and website forms). You grant us the rights necessary to host and process Customer Data to provide the Service. Our handling of personal information is described in our Privacy Policy.

5. Third-Party Integrations

The Service can connect to third-party platforms (such as Meta, IndiaMART, and Justdial). Your use of those platforms is governed by their own terms and policies, and NS Technology is not responsible for third-party services. You are responsible for maintaining valid credentials and authorizations for any integration you enable.

6. Fees & Payment

Access to paid plans is subject to the fees and billing terms communicated to you. Unless stated otherwise, fees are non-refundable, and you are responsible for applicable taxes. We may change our fees with reasonable prior notice; continued use after a change takes effect constitutes acceptance.

7. Service Availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our reasonable control.

8. Intellectual Property

The Service, including its software, design, and content (excluding Customer Data), is owned by NS Technology and its licensors and is protected by intellectual property laws. These Terms do not transfer any ownership rights in the Service to you.

9. Confidentiality

Each party agrees to protect the other’s non-public information disclosed in connection with the Service and to use it only as needed to perform under these Terms.

10. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if required to protect the Service or comply with law. Upon termination, your right to use the Service ends. We will make Customer Data available for export for a reasonable period where practicable, after which it may be deleted in accordance with our Privacy Policy.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

12. Limitation of Liability

To the maximum extent permitted by law, NS Technology will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed the amounts you paid to us for the Service in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless NS Technology from any claims, damages, liabilities, and expenses arising from your Customer Data, your use of the Service, or your breach of these Terms.

14. Changes to These Terms

We may update these Terms from time to time. We will revise the “Last updated” date above and, where appropriate, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts located in India will have exclusive jurisdiction over disputes arising from these Terms, unless otherwise required by applicable law.

16. Contact Us

If you have questions about these Terms, contact us at:

NS Technology
Email: support@nscrm.com
Website: https://nscrm.com